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The process to get your features implemented into the iFAB product
line is simple if it is strictly adhered to.
- Contact Zenpire
Sales (contact page) with
your intentions to request "customer-funded features".
- A Design Deposit is required from you to display the seriousness
of your interest; the partially-refundable deposit is determined
by your Zenpire sales person.
- The sales person will send you (via mail or e-mail) a Functional
Requirements Specification (FRS). Basically, this is just a document
which allows you to explain what features you want added and how
you think they should be implemented.
- Zenpire will respond with an Engineering Design Specification
will detail how, or if, the features can be implemented within
the iFAB framework on a feature-by-feature basis.
- The Zenpire sales person will respond with a price to implement
your customizations. You are able to increase or decrease the
features you want added to fit into your price range. The Functional
Requirements Specification should reflect these changes. Both
you and Zenpire Marketing must approve the FRS in writing.
- You and Zenpire Engineering and Sales will negotiate feature
implementation and both parties will sign off on a Product Plan
created by Zentropipc Marketing and Engineering. This Product
Plan has the timeline and resource allocation for the features
to be implemented.
- You must provide sample data to test functionality during development.
- After the features have been coded, the "engineering version"
is sent to you for your testing.
- You are able to respond to Zenpire on its performance, and
request revisions.
- When all the features have be proven to function as described
in the Function Request Specification, final payment from you
is required.
This seems like many steps, but it is the best process to ensure
that your features will be added to our product exactly the way
you had in mind when you envisioned them. It is a highly negotiated
process. Zenpire Sales, Engineering, and Marketing tries to be
extremely professional in its treatment of its product development,
and we expect the same from our customers.
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